{"id":2913,"date":"2023-10-18T09:05:03","date_gmt":"2023-10-18T09:05:03","guid":{"rendered":"https:\/\/gothrive.uk\/?p=2913"},"modified":"2023-10-18T09:06:05","modified_gmt":"2023-10-18T09:06:05","slug":"managing-people-third-critical-hurdle-agency-growth","status":"publish","type":"post","link":"https:\/\/gothrive.uk\/index.php\/2023\/10\/18\/managing-people-third-critical-hurdle-agency-growth\/","title":{"rendered":"Managing people: The third critical agency growth hurdle on the way to \u00a35m income"},"content":{"rendered":"\n
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Managing people: The third critical agency growth hurdle on the way to \u00a35m income<\/strong><\/h2><\/div>\n\n\n\n
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18th October 2023 – by Paul Muggeridge-Breene,<\/a> Thrive CEO<\/em><\/p><\/div>\n\n\n\n

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If you\u2019ve passed the \u00a32 million income mark, it means you\u2019ve cleared the two most challenging hurdles of agency growth. Take a moment to recognise your achievements – not only have you managed to let go as the leader, you\u2019ve also created a robust agency structure and workflows. Hopefully, you\u2019re now speeding on towards an income of \u00a33 million.<\/p>\n\n\n\n

That\u2019s where you\u2019ll hit the next critical hurdle on the way to \u00a35 million, and the sooner you start preparing for this one the better.<\/p>\n\n\n\n

The challenge<\/strong><\/p>\n\n\n\n

Between \u00a32 million and \u00a33 million income, the key challenge you\u2019ll face is an increase in the number and complexity of people issues. Your business is changing – it\u2019s certainly no longer small – and the way your employees are engaging with it is also changing. Where they may, largely, have kept quiet about many problems beforehand, now the floodgates are opening and issues are being presented with increasing regularity. New team members will also have different expectations and demands – they\u2019re joining a medium-sized, established agency, after all.<\/p>\n\n\n\n

If this isn\u2019t handled properly, your agency\u2019s culture can be severely damaged. As can productivity, not to mention the quality of the work you\u2019re producing for your clients. If you\u2019re not careful, you\u2019ll even start to lose employees. Dealing with all of these challenges can easily dominate the time and attention of you and your senior team, at the expense of the growth plan and wider strategic work.<\/p>\n\n\n\n

The solution<\/strong><\/p>\n\n\n\n

To clear this hurdle, you need to implement a robust and considered approach to managing your agency\u2019s people. As with the first two hurdles, this needs to be seen as a significant piece of work, with sufficient time, energy and resources dedicated to it.<\/p>\n\n\n\n

And, again, the aim here isn\u2019t a quick fix for the most urgent problems you\u2019re facing today – it\u2019s to create something that works for the long term. Think about your business twice as big as it is now to help with this.<\/p>\n\n\n\n

Every agency is different and so there\u2019s no cut-and-paste solution, but here are some of the key areas to consider:<\/p>\n\n\n\n